Help
Help center
Quick answers for shortening links, bio pages, billing, and the API. See the API guide and blog for deeper guides.
Shorten without an account
Paste a URL on the homepage. Guests get 7-character codes. After 10 links per hour, complete the Cloudflare check if prompted.
Claim guest links
Sign up within 30 days. Links in your guest cookie move to your dashboard without using your Free monthly create quota.
Link-in-bio pages
Bio v2 on Pro and Business: /u/your-slug with themes, social icons, featured and scheduled buttons, tap analytics, QR, verified badge, and optional custom-domain root.
Custom domains
Business plans verify a TXT record on _lnkz.your-domain, then CNAME to lnkz.xyz. After verify, pick the hostname in Advanced options so new short URLs use your domain. Unverified hosts never redirect.
Affiliate referrals
Every account gets a referral code at /app/referrals. Share /signup?ref=your-code. When that person first upgrades to Pro or Business, you receive extra monthly link quota (+100 or +250). Cash payouts are not part of this program.
Tags, archive, and CSV
Tag links from Advanced options or the link editor. Filter the dashboard by tag. Archive hides a link from the default list without stopping redirects. Delete is permanent for that code. Export links as CSV from the dashboard; click-level CSV is on Pro.
Expiration and passwords
Pro and Business can set an end date or a password on a short link. After expiry, visitors see a gone page. Password links ask once, then store an unlock cookie on that browser for 30 days.
Forgot password
Use /forgot. We email a one-hour reset link if the account has a password. Google-only accounts get a reminder to sign in with Google.
Billing and downgrades
Paid plans bill through CeyPay. Existing short links keep redirecting if you downgrade. Quotas limit creating new links and using gated tools.
More questions? See the FAQ on the homepage or email support@lnkz.xyz. Pro and Business plans get email support; Business is treated as priority.